Social and community service managers: Salary, Job Outlook, Education and Career Path

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Short answer: Social and community service managers earn a national median annual wage of $80,390 (BLS, May 2025). Employment is projected to change +7.2% from 2025 to 2035 (all occupations: +3.5%), with about 18,500 openings per year. The typical entry credential is bachelor's degree.

Median annual wage
$80,390
May 2025 Verified data
Projected change
+7.2%
2025 to 2035 Official projection
Openings per year
18,500
Average, 2025 to 2035 Official projection
Employment
209,330
OEWS, May 2025 Verified data

Social and community service managers salary

$0$50K$100KUnited States$80,390
National annual wages for social and community service managers, May 2025: 10th percentile $53,150, 25th $64,290, median $80,390, 75th $103,200, 90th $132,260. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$53,150$25.56
Median (50th percentile)$80,390$38.65
Mean (average)$88,880$42.73
90th percentile$132,260$63.59

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Social and community service managers pay by state and metro area

$56.1K$107K
Median annual wage for social and community service managers by state, May 2025. Highest: District of Columbia at $106,700. States in gray have no published estimate.
Table: median wage and employment for all 53 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$72,310$46,010$121,0902,3500.83
Alaska$98,370$64,540$137,2608301.89
Arizona$77,550$49,950$121,5603,0100.69
Arkansas$56,100$36,530$91,9202,8501.62
California$83,210$56,510$149,28033,5101.37
Colorado$97,440$64,870$163,4002,8000.72
Connecticut$75,520$51,110$119,9904,3501.9
Delaware$75,950$56,870$113,7009301.43
District of Columbia$106,700$67,380$162,0006400.68
Florida$76,050$48,080$132,5108,6000.64
Georgia$73,290$51,880$132,9904,4600.68
Hawaii$76,370$55,750$117,6409801.16
Idaho$79,120$52,000$111,5508200.71
Illinois$78,380$50,840$118,1707,5200.92
Indiana$73,940$47,900$116,1102,9500.68
Iowa$65,940$46,000$102,7402,7901.33
Kansas$79,260$55,690$129,0701,5700.81
Kentucky$76,960$47,390$119,2102,2800.85
Louisiana$82,090$56,010$126,3202,6801.03
Maine$76,160$51,840$100,4101,6201.87
Maryland$87,450$58,050$151,6104,3001.16
Massachusetts$81,380$60,520$130,0608,8001.8
Michigan$85,500$53,100$127,9106,3201.07
Minnesota$84,220$61,130$136,1405,4301.37
Mississippi$67,330$40,570$108,9001,1200.72
Missouri$71,970$48,410$108,0203,0600.77
Montana$73,640$47,590$104,0108201.19
Nebraska$73,790$50,740$111,8401,3200.96
Nevada$65,570$43,260$123,2301,2000.58
New Hampshire$82,290$59,250$122,6801,1801.28
New Jersey$95,290$62,510$154,3705,5300.96
New Mexico$81,290$61,810$124,4601,1500.98
New York$95,980$64,120$149,55019,3401.48
North Carolina$79,590$52,390$126,6404,9700.75
North Dakota$86,630$62,380$116,0305100.88
Ohio$73,890$47,970$108,830
Oklahoma$73,720$38,310$99,7301,6400.72
Oregon$87,010$61,610$136,9903,3901.28
Pennsylvania$75,280$49,470$116,99010,2201.25
Puerto Rico$60,280$37,490$107,7308400.66
Rhode Island$77,570$56,190$129,2301,3702.04
South Carolina$73,410$50,390$126,2701,9900.64
South Dakota$86,870$65,660$117,5904500.74
Tennessee$88,240$58,990$137,5102,7700.63
Texas$76,520$49,300$123,58013,4600.71
Utah$83,200$49,760$126,0102,1400.92
Vermont$80,760$61,450$117,4601,2002.94
Virgin Islands$64,990$49,750$84,990601.35
Virginia$94,970$59,810$142,4203,3000.6
Washington$103,000$71,270$156,9903,6500.76
West Virginia$62,060$46,400$108,1708200.86
Wisconsin$82,130$61,090$115,5203,5800.9
Wyoming$66,330$37,130$107,0203500.93

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

New York-Newark-Jersey City, NY-NJ16,090
Los Angeles-Long Beach-Anaheim, CA12,400
Boston-Cambridge-Newton, MA-NH5,730
Chicago-Naperville-Elgin, IL-IN5,390
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD5,320
San Francisco-Oakland-Fremont, CA5,080
Minneapolis-St. Paul-Bloomington, MN-WI3,570
Dallas-Fort Worth-Arlington, TX3,390
Washington-Arlington-Alexandria, DC-VA-MD-WV2,920
San Diego-Chula Vista-Carlsbad, CA2,910

Highest paying metro areas

Salem, OR$110,210
Olympia-Lacey-Tumwater, WA$108,380
Seattle-Tacoma-Bellevue, WA$106,400
Richmond, VA$104,070
Denver-Aurora-Centennial, CO$101,310
Washington-Arlington-Alexandria, DC-VA-MD-WV$101,240
New York-Newark-Jersey City, NY-NJ$100,570
Yakima, WA$100,510
Boulder, CO$100,160
Anchorage, AK$98,920
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for social and community service managers

2025 (actual)231,0002035 (projected)247,700
BLS projects employment of social and community service managers to go from 231,000 in 2025 to 247,700 in 2035, a change of +7.2% (+16,600 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 18,500. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 4.8%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for social and community service managers

Typical entry education
Bachelor's degree
Related work experience
Less than 5 years
On-the-job training
None
O*NET Job Zone
Job Zone Four: Considerable Preparation Needed

Highest education of people working in this occupation

Less than high school1.6%
High school diploma7.2%
Some college, no degree12.3%
Associate's degree6%
Bachelor's degree40%
Master's degree28%
Doctoral or professional4.8%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is a bachelor's degree (40%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Most of these occupations require a four-year bachelor's degree, but some do not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening3.9
Critical Thinking3.9
Active Learning3.9
Monitoring3.9
Reading Comprehension3.8
Writing3.8
Speaking3.8
Learning Strategies3.6
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.6
Administration and Management4.4
English Language4.3
Psychology4.1
Education and Training3.9
Personnel and Human Resources3.7
Therapy and Counseling3.7
Public Safety and Security3.5
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
  • Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Recruit, interview, and hire or sign up volunteers and staff.

Technology skills

  • Microsoft Office software (in demand)
  • Microsoft Access (hot technology)
  • Microsoft Excel (hot technology)
  • Microsoft Outlook (hot technology)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Project (hot technology)
  • Microsoft Word (hot technology)
  • Blackbaud The Raiser's Edge
  • Client information databases
  • Corel QuattroPro
  • Corel WordPerfect Office Suite
  • FileMaker Pro
  • Financial accounting software
  • Healthcare common procedure coding system HCPCS
  • IBM Lotus 1-2-3
  • Microsoft Dynamics

Transferable skills for career changers: Social Perceptiveness, Service Orientation, Coordination, Complex Problem Solving, Judgment and Decision Making, Time Management.

Common job titles: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do social and community service managers make?

The national median annual wage for social and community service managers was $80,390 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $53,150 and the highest paid 10 percent earned more than $132,260. These figures cover all workers in the occupation, not only new entrants.

What education do social and community service managers need?

BLS lists bachelor's degree as the typical education needed to enter this occupation, with less than 5 years of related work experience and none on-the-job training typically needed to become competent.

Is social and community service managers a growing career?

BLS projects employment of social and community service managers to change +7.2% from 2025 to 2035, compared with +3.5% for all occupations. About 18,500 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay social and community service managers the most?

By median annual wage in May 2025, the highest paying states were District of Columbia ($106,700), Washington ($103,000), Alaska ($98,370). Pay differences partly reflect differences in living costs.

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