Reservation and transportation ticket agents and travel clerks: Salary, Job Outlook, Education and Career Path

Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.

Short answer: Reservation and transportation ticket agents and travel clerks earn a national median annual wage of $44,390 (BLS, May 2025). Employment is projected to change +2.5% from 2025 to 2035 (all occupations: +3.5%), with about 11,800 openings per year. The typical entry credential is high school diploma or equivalent.

Median annual wage
$44,390
May 2025 Verified data
Projected change
+2.5%
2025 to 2035 Official projection
Openings per year
11,800
Average, 2025 to 2035 Official projection
Employment
118,710
OEWS, May 2025 Verified data

Reservation and transportation ticket agents and travel clerks salary

$0$25K$50K$75KUnited States$44,390
National annual wages for reservation and transportation ticket agents and travel clerks, May 2025: 10th percentile $32,140, 25th $37,850, median $44,390, 75th $59,640, 90th $78,150. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$32,140$15.45
Median (50th percentile)$44,390$21.34
Mean (average)$49,630$23.86
90th percentile$78,150$37.57

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Reservation and transportation ticket agents and travel clerks pay by state and metro area

$27.2K$60.2K
Median annual wage for reservation and transportation ticket agents and travel clerks by state, May 2025. Highest: Michigan at $60,220. States in gray have no published estimate.
Table: median wage and employment for all 53 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$36,620$29,520$78,1001500.09
Alaska$45,870$38,310$79,2001,0004.02
Arizona$45,710$34,740$77,9803,0201.22
Arkansas$42,040$30,310$80,9904300.43
California$49,420$41,630$76,45010,5800.76
Colorado$45,960$38,410$79,5203,6501.66
Connecticut$39,380$34,880$71,1805100.39
Delaware$43,140$37,120$60,310700.19
District of Columbia$46,550$37,620$63,3201000.19
Florida$39,490$32,130$78,62014,7401.94
Georgia$47,860$37,990$76,8805,8801.58
Guam$27,230$22,770$51,3802204.39
Hawaii$45,020$35,890$71,6701,5903.32
Idaho$40,230$33,610$79,7704200.65
Illinois$47,850$37,850$77,2007,0801.52
Indiana$41,400$34,810$76,8305500.22
Iowa$36,880$30,490$75,7902000.17
Kansas$34,940$30,360$53,0701800.16
Kentucky$45,840$34,490$77,1301,8601.21
Louisiana$44,520$27,770$74,2605200.35
Maine$40,700$34,930$62,2004100.84
Maryland$40,750$37,380$76,7807200.34
Massachusetts$44,230$40,750$62,6401,5600.56
Michigan$60,220$33,640$79,6001,9800.59
Minnesota$60,090$44,940$86,8602,1600.96
Mississippi$37,730$25,470$71,1801700.19
Missouri$40,560$28,600$76,9101,7700.79
Montana$43,110$26,430$73,4304801.22
Nebraska$37,850$34,610$50,3906500.84
Nevada$41,000$34,770$66,4402,6602.25
New Hampshire$40,920$37,240$54,9301500.28
New Jersey$38,780$38,780$76,9102,7800.85
New Mexico$47,850$32,110$80,3006000.91
New York$42,990$37,160$76,8105,5100.74
North Carolina$44,630$35,690$77,9805,7601.53
North Dakota$34,870$34,520$52,0101500.46
Ohio$36,070$33,940$78,3001,2000.28
Oklahoma$47,340$40,860$81,0509200.71
Oregon$40,570$35,360$71,1801,3400.89
Pennsylvania$44,380$31,990$81,5404,0200.87
Puerto RicoData unavailable5100.71
Rhode Island$45,420$35,660$77,8402100.54
South Carolina$43,740$21,960$76,8001,0100.58
South Dakota$35,860$30,220$48,1602300.66
Tennessee$38,530$35,750$81,0201,4100.56
Texas$38,220$29,870$79,11018,4101.71
Utah$38,660$36,330$77,5303,2602.46
Vermont$38,310$37,660$45,4201400.62
Virgin Islands$29,030$28,330$47,64030012.28
Virginia$44,140$38,040$77,3402,5400.81
Washington$48,520$44,080$79,1702,9701.1
West Virginia$34,030$27,350$42,4001000.19
Wisconsin$35,950$30,170$50,6008800.39

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

Dallas-Fort Worth-Arlington, TX10,630
New York-Newark-Jersey City, NY-NJ7,210
Miami-Fort Lauderdale-West Palm Beach, FL6,750
Chicago-Naperville-Elgin, IL-IN6,660
Los Angeles-Long Beach-Anaheim, CA5,340
Atlanta-Sandy Springs-Roswell, GA5,040
Houston-Pasadena-The Woodlands, TX4,640
Orlando-Kissimmee-Sanford, FL4,050
Charlotte-Concord-Gastonia, NC-SC3,340
Denver-Aurora-Centennial, CO3,090

Highest paying metro areas

Detroit-Warren-Dearborn, MI$72,880
Albuquerque, NM$57,390
Tulsa, OK$56,690
San Antonio-New Braunfels, TX$56,610
Minneapolis-St. Paul-Bloomington, MN-WI$51,190
Los Angeles-Long Beach-Anaheim, CA$51,130
San Francisco-Oakland-Fremont, CA$50,170
San Jose-Sunnyvale-Santa Clara, CA$49,990
Seattle-Tacoma-Bellevue, WA$48,520
Colorado Springs, CO$48,420
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for reservation and transportation ticket agents and travel clerks

2025 (actual)120,1002035 (projected)123,100
BLS projects employment of reservation and transportation ticket agents and travel clerks to go from 120,100 in 2025 to 123,100 in 2035, a change of +2.5% (+3,000 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 11,800. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 0.9%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for reservation and transportation ticket agents and travel clerks

Typical entry education
High school diploma or equivalent
Related work experience
None
On-the-job training
Short-term on-the-job training
O*NET Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed

Highest education of people working in this occupation

Less than high school2.9%
High school diploma26.8%
Some college, no degree29.7%
Associate's degree10.8%
Bachelor's degree24.3%
Master's degree4.2%
Doctoral or professional1.3%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is some college (29.7%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Usually requires a high school diploma or GED, though some occupations may not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening4.0
Speaking4.0
Reading Comprehension3.5
Critical Thinking3.4
Writing3.1
Active Learning3.0
Monitoring3.0
Mathematics2.6
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.8
English Language3.8
Computers and Electronics3.8
Public Safety and Security3.7
Transportation3.5
Geography3.4
Psychology3.1
Foreign Language2.9
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Confer with customers to determine their service requirements and travel preferences.
  • Prepare customer invoices and accept payment.
  • Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Microsoft Outlook (in demand)
  • Microsoft Access (hot technology)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Word (hot technology)
  • Amadeus Altea Reservation
  • Computer reservation system CRS software
  • Corel WordPerfect Office Suite
  • Delphi Technology
  • Email software
  • Galileo 360 Fares
  • GuestServe
  • MICROS Systems MICROS 9700 HMS
  • MICROS Systems OPERA Property Management System PMS
  • Property management system PMS software

Transferable skills for career changers: Service Orientation, Social Perceptiveness, Persuasion, Coordination, Judgment and Decision Making, Time Management.

Common job titles: Airline Ticket Agent, Airport Sales Agent, Baggage Service Agent, Corporate Travel Agent, Reservation Agent, Reservationist, Reservations Agent, Station Agent, Ticket Agent, Tour Sales Representative.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do reservation and transportation ticket agents and travel clerks make?

The national median annual wage for reservation and transportation ticket agents and travel clerks was $44,390 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $32,140 and the highest paid 10 percent earned more than $78,150. These figures cover all workers in the occupation, not only new entrants.

What education do reservation and transportation ticket agents and travel clerks need?

BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with none of related work experience and short-term on-the-job training on-the-job training typically needed to become competent.

Is reservation and transportation ticket agents and travel clerks a growing career?

BLS projects employment of reservation and transportation ticket agents and travel clerks to change +2.5% from 2025 to 2035, compared with +3.5% for all occupations. About 11,800 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay reservation and transportation ticket agents and travel clerks the most?

By median annual wage in May 2025, the highest paying states were Michigan ($60,220), Minnesota ($60,090), California ($49,420). Pay differences partly reflect differences in living costs.

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