Concierges: Salary, Job Outlook, Education and Career Path

Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.

Short answer: Concierges earn a national median annual wage of $38,950 (BLS, May 2025). Employment is projected to change +2.6% from 2025 to 2035 (all occupations: +3.5%), with about 6,900 openings per year. The typical entry credential is high school diploma or equivalent.

Median annual wage
$38,950
May 2025 Verified data
Projected change
+2.6%
2025 to 2035 Official projection
Openings per year
6,900
Average, 2025 to 2035 Official projection
Employment
49,240
OEWS, May 2025 Verified data

Concierges salary

$0$20K$40K$60KUnited States$38,950
National annual wages for concierges, May 2025: 10th percentile $31,620, 25th $35,660, median $38,950, 75th $47,350, 90th $57,570. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$31,620$15.20
Median (50th percentile)$38,950$18.73
Mean (average)$42,510$20.44
90th percentile$57,570$27.68

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Concierges pay by state and metro area

$23.8K$60.1K
Median annual wage for concierges by state, May 2025. Highest: Hawaii at $60,090. States in gray have no published estimate.
Table: median wage and employment for all 49 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$30,120$26,790$43,2103000.45
Arizona$37,460$33,920$47,3504200.41
Arkansas$31,340$29,010$38,300900.22
California$43,560$36,750$60,3605,1500.89
Colorado$46,720$36,500$54,0605800.64
Connecticut$40,550$35,040$57,1404000.75
Delaware$32,420$31,200$40,970400.25
District of Columbia$38,230$37,340$50,4903,00013.48
Florida$35,660$28,360$50,9705,3801.71
Georgia$33,960$26,170$43,0201,4400.93
Hawaii$60,090$42,690$71,3605102.59
Idaho$34,760$22,860$38,3302500.93
Illinois$36,900$33,920$54,9101,4600.76
Indiana$34,160$24,150$97,5202500.25
Iowa$40,080$35,020$49,670700.14
Kansas$35,340$23,160$46,1801100.24
Kentucky$31,390$24,250$53,3104200.66
Louisiana$31,340$27,880$41,4303200.52
Maine$45,330$38,680$56,7101100.56
Maryland$39,950$37,080$45,8701,1301.29
Massachusetts$40,120$35,850$61,830
Michigan$35,740$28,930$46,7609000.65
Minnesota$36,880$34,120$44,050
Mississippi$35,360$29,260$47,1701300.35
Missouri$33,280$28,920$43,0905000.54
Montana$37,520$32,290$56,690500.3
NebraskaData unavailable2700.84
Nevada$36,820$33,840$47,7501,1102.26
New Hampshire$38,950$35,920$44,7201200.56
New Jersey$37,740$34,850$51,1902,6501.95
New Mexico$35,740$33,370$46,970500.17
New York$57,570$38,820$63,8806,0401.97
North Carolina$34,780$29,190$45,9206600.42
Ohio$35,660$28,640$44,4805900.34
Oklahoma$29,930$23,620$42,6104300.79
Oregon$38,700$34,330$47,9404200.67
Pennsylvania$39,560$32,150$46,1102,1601.13
Puerto Rico$23,810$21,840$38,3303101.03
Rhode Island$54,850$48,310$54,860
South Carolina$34,110$24,980$48,2205800.79
Tennessee$35,320$29,120$44,9504600.45
Texas$36,070$28,740$47,3302,6000.58
Utah$38,550$25,630$49,5402500.46
Vermont$45,610$36,090$52,000900.92
Virginia$38,050$31,010$45,3002,1701.67
Washington$47,330$37,010$58,8701,3201.18
West Virginia$35,130$25,740$61,940400.2
Wisconsin$40,460$37,820$53,7802600.28
Wyoming$52,060$36,190$60,680500.58

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

New York-Newark-Jersey City, NY-NJ7,630
Washington-Arlington-Alexandria, DC-VA-MD-WV4,650
Los Angeles-Long Beach-Anaheim, CA2,460
Miami-Fort Lauderdale-West Palm Beach, FL2,140
Orlando-Kissimmee-Sanford, FL1,290
Chicago-Naperville-Elgin, IL-IN1,210
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD1,130
Atlanta-Sandy Springs-Roswell, GA1,050
Seattle-Tacoma-Bellevue, WA1,040
Dallas-Fort Worth-Arlington, TX1,030

Highest paying metro areas

Kahului-Wailuku, HI$63,430
Urban Honolulu, HI$56,200
New York-Newark-Jersey City, NY-NJ$51,190
Providence-Warwick, RI-MA$49,130
Seattle-Tacoma-Bellevue, WA$47,830
Bridgeport-Stamford-Danbury, CT$47,320
Denver-Aurora-Centennial, CO$46,710
San Francisco-Oakland-Fremont, CA$46,120
San Jose-Sunnyvale-Santa Clara, CA$45,040
Buffalo-Cheektowaga, NY$44,040
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for concierges

2025 (actual)50,2002035 (projected)51,500
BLS projects employment of concierges to go from 50,200 in 2025 to 51,500 in 2035, a change of +2.6% (+1,300 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 6,900. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 1.7%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for concierges

Typical entry education
High school diploma or equivalent
Related work experience
None
On-the-job training
Moderate-term on-the-job training
O*NET Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed

Highest education of people working in this occupation

Less than high school11.1%
High school diploma32.9%
Some college, no degree26.2%
Associate's degree10.6%
Bachelor's degree15.5%
Master's degree2.9%
Doctoral or professional0.7%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is a high school diploma (32.9%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Usually requires a high school diploma or GED, though some occupations may not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening4.0
Speaking4.0
Reading Comprehension3.0
Critical Thinking3.0
Monitoring3.0
Active Learning2.9
Writing2.8
Mathematics2.0
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.7
English Language4.4
Administrative3.3
Transportation3.1
Administration and Management2.9
Computers and Electronics2.9
Public Safety and Security2.8
Sales and Marketing2.7
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
  • Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
  • Provide directions to guests.
  • Order flowers for guests.
  • Make travel arrangements for sightseeing or other tours.
  • Pick up and deliver items or run errands for guests.
  • Plan special events, parties, or meetings, which may include booking musicians or celebrities.
  • Book airline or train tickets, reserve rental cars, or arrange shuttle service for guests.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Microsoft Outlook (in demand)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Word (hot technology)
  • Yardi software (hot technology)
  • Billing software
  • Budgeting software
  • Delphi Technology
  • Mapping software
  • Microsoft Publisher
  • Web browser software
  • Work scheduling software

Transferable skills for career changers: Social Perceptiveness, Service Orientation, Coordination, Persuasion, Judgment and Decision Making, Time Management.

Common job titles: Activities Concierge, Chef Concierge, Club Concierge, Concierge, Conference Concierge, Front Desk Agent, Guest Service Agent, Hotel Concierge, Lobby Concierge, Service Concierge.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do concierges make?

The national median annual wage for concierges was $38,950 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $31,620 and the highest paid 10 percent earned more than $57,570. These figures cover all workers in the occupation, not only new entrants.

What education do concierges need?

BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with none of related work experience and moderate-term on-the-job training on-the-job training typically needed to become competent.

Is concierges a growing career?

BLS projects employment of concierges to change +2.6% from 2025 to 2035, compared with +3.5% for all occupations. About 6,900 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay concierges the most?

By median annual wage in May 2025, the highest paying states were Hawaii ($60,090), New York ($57,570), Rhode Island ($54,850). Pay differences partly reflect differences in living costs.

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