Order clerks: Salary, Job Outlook, Education and Career Path

Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Short answer: Order clerks earn a national median annual wage of $46,170 (BLS, May 2025). Employment is projected to change -17.5% from 2025 to 2035 (all occupations: +3.5%), with about 6,300 openings per year. The typical entry credential is some college, no degree.

Median annual wage
$46,170
May 2025 Verified data
Projected change
-17.5%
2025 to 2035 Official projection
Openings per year
6,300
Average, 2025 to 2035 Official projection
Employment
75,200
OEWS, May 2025 Verified data

Order clerks salary

$0$20K$40K$60KUnited States$46,170
National annual wages for order clerks, May 2025: 10th percentile $35,530, 25th $39,660, median $46,170, 75th $54,310, 90th $63,530. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$35,530$17.08
Median (50th percentile)$46,170$22.20
Mean (average)$48,220$23.19
90th percentile$63,530$30.54

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Order clerks pay by state and metro area

$37.5K$55.0K
Median annual wage for order clerks by state, May 2025. Highest: Massachusetts at $55,040. States in gray have no published estimate.
Table: median wage and employment for all 49 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$48,840$36,600$59,270800.08
Alaska$37,590$33,340$51,410700.43
Arizona$48,590$38,780$61,1107600.49
Arkansas$41,760$24,230$48,6902900.46
California$47,290$37,170$66,58012,3901.41
Colorado$49,530$37,850$63,9801,9701.42
Connecticut$47,500$38,130$67,6407100.86
Delaware$41,430$32,130$57,9701700.75
District of Columbia$49,150$42,330$60,1001700.51
Florida$44,380$35,160$62,3803,2700.68
Georgia$41,720$33,860$57,7401,7500.74
Hawaii$46,760$32,130$65,1002100.68
Idaho$40,110$36,150$60,380900.23
Illinois$47,670$36,000$60,6303,5401.2
Indiana$44,340$36,390$62,3801,8001.16
Iowa$44,980$35,140$57,1406800.91
Kansas$45,200$31,750$56,1803100.44
Kentucky$40,620$32,710$52,1009300.96
Louisiana$37,520$29,070$59,2506600.71
Maine$47,750$40,030$60,8803000.96
Maryland$47,700$39,110$65,8708500.63
Massachusetts$55,040$45,750$72,9201,3500.77
Michigan$44,240$34,060$61,8302,2901.08
Minnesota$48,400$37,470$59,1801,1500.81
Mississippi$43,040$31,050$50,4704700.83
MissouriData unavailable8400.59
Montana$42,000$35,490$49,820600.26
Nebraska$44,060$35,880$59,8104400.89
Nevada$40,560$33,860$54,7307400.98
New Hampshire$48,540$37,740$60,2903901.19
New Jersey$46,270$37,440$78,2302,6401.27
New Mexico$41,020$38,470$58,1803100.74
New York$48,320$34,570$65,3603,5300.75
North Carolina$46,060$34,510$61,5802,9901.25
Ohio$46,120$33,280$63,2003,8101.42
Oklahoma$45,850$39,130$48,4302,2102.68
Oregon$50,260$39,960$72,0407900.83
Pennsylvania$46,840$36,030$58,9102,5700.88
Rhode Island$49,410$45,180$58,0801700.7
South Carolina$41,740$31,360$54,6407400.66
South Dakota$48,010$38,370$54,8903301.49
Tennessee$39,160$29,790$55,5902,2601.43
Texas$44,280$33,230$61,6905,1800.76
Utah$40,260$30,520$56,1408801.05
Vermont$49,950$39,750$61,030
Virginia$42,580$35,140$61,6201,6900.85
Washington$47,990$42,710$66,4004,3002.51
West Virginia$45,320$29,640$72,7501000.3
Wisconsin$47,750$34,510$76,1701,5401.08

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

Los Angeles-Long Beach-Anaheim, CA5,740
New York-Newark-Jersey City, NY-NJ4,120
Chicago-Naperville-Elgin, IL-IN2,970
Dallas-Fort Worth-Arlington, TX1,890
Oklahoma City, OK1,720
Denver-Aurora-Centennial, CO1,320
Houston-Pasadena-The Woodlands, TX1,270
San Francisco-Oakland-Fremont, CA1,250
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD1,220
Riverside-San Bernardino-Ontario, CA1,180

Highest paying metro areas

San Jose-Sunnyvale-Santa Clara, CA$58,170
Boston-Cambridge-Newton, MA-NH$55,090
Trenton-Princeton, NJ$53,290
Portland-Vancouver-Hillsboro, OR-WA$52,540
San Francisco-Oakland-Fremont, CA$51,450
Akron, OH$51,060
Bakersfield-Delano, CA$50,530
Boulder, CO$49,970
Hartford-West Hartford-East Hartford, CT$49,940
Denver-Aurora-Centennial, CO$49,840
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for order clerks

2025 (actual)78,9002035 (projected)65,100
BLS projects employment of order clerks to go from 78,900 in 2025 to 65,100 in 2035, a change of -17.5% (-13,800 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 6,300. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 4.8%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for order clerks

Typical entry education
Some college, no degree
Related work experience
None
On-the-job training
Short-term on-the-job training
O*NET Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed

Highest education of people working in this occupation

Less than high school9.8%
High school diploma31.8%
Some college, no degree23%
Associate's degree11.3%
Bachelor's degree19.3%
Master's degree4.1%
Doctoral or professional0.7%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is a high school diploma (31.8%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Usually requires a high school diploma or GED, though some occupations may not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening4.0
Speaking3.9
Reading Comprehension3.5
Writing3.1
Critical Thinking3.1
Monitoring3.1
Mathematics3.0
Active Learning3.0
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.4
Production and Processing4.2
Computers and Electronics4.0
Education and Training3.9
English Language3.8
Administrative3.7
Mathematics3.7
Sales and Marketing3.6
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Recommend merchandise or services that will meet customers' needs.
  • Inspect outgoing work for compliance with customers' specifications.
  • Receive and respond to customer complaints.
  • Check inventory records to determine availability of requested merchandise.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Compute total charges for merchandise or services and shipping charges.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Order management software (in demand)
  • Adobe Acrobat (hot technology)
  • Apple Safari (hot technology)
  • Intuit QuickBooks (hot technology)
  • Microsoft Access (hot technology)
  • Microsoft Edge (hot technology)
  • Microsoft Outlook (hot technology)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Word (hot technology)
  • Mozilla Firefox (hot technology)
  • SAP software (hot technology)
  • Automated manifest system software
  • Corel WordPerfect Office Suite
  • Email software

Transferable skills for career changers: Service Orientation, Judgment and Decision Making, Social Perceptiveness, Coordination, Persuasion, Negotiation.

Common job titles: Hub Associate, Materials Specialist, Order Analyst, Order Clerk, Order Entry Administrator (Order Entry Admin), Order Entry Representative (Order Entry Rep), Order Processing Clerk, Order Taker, Warehouse Clerk, Warehouse Person.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do order clerks make?

The national median annual wage for order clerks was $46,170 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $35,530 and the highest paid 10 percent earned more than $63,530. These figures cover all workers in the occupation, not only new entrants.

What education do order clerks need?

BLS lists some college, no degree as the typical education needed to enter this occupation, with none of related work experience and short-term on-the-job training on-the-job training typically needed to become competent.

Is order clerks a growing career?

BLS projects employment of order clerks to change -17.5% from 2025 to 2035, compared with +3.5% for all occupations. About 6,300 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay order clerks the most?

By median annual wage in May 2025, the highest paying states were Massachusetts ($55,040), Oregon ($50,260), Vermont ($49,950). Pay differences partly reflect differences in living costs.

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