General and operations managers: Salary, Job Outlook, Education and Career Path

Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.

Short answer: General and operations managers earn a national median annual wage of $105,770 (BLS, May 2025). Employment is projected to change +5.0% from 2025 to 2035 (all occupations: +3.5%), with about 285,000 openings per year. The typical entry credential is bachelor's degree.

Median annual wage
$105,770
May 2025 Verified data
Projected change
+5.0%
2025 to 2035 Official projection
Openings per year
285,000
Average, 2025 to 2035 Official projection
Employment
3,503,020
OEWS, May 2025 Verified data

General and operations managers salary

$0$100K$200KUnited States$105,770
National annual wages for general and operations managers, May 2025: 10th percentile $50,090, 25th $72,320, median $105,770, 75th $167,280, 90th $253,390. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$50,090$24.08
Median (50th percentile)$105,770$50.85
Mean (average)$134,940$64.87
90th percentile$253,390$121.82

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

General and operations managers pay by state and metro area

$67.7K$174K
Median annual wage for general and operations managers by state, May 2025. Highest: New Jersey at $173,690. States in gray have no published estimate.
Table: median wage and employment for all 54 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$111,790$55,160$243,60030,1700.63
Alaska$116,630$63,320$219,3506,0200.82
Arizona$94,800$47,990$220,280110,4801.51
Arkansas$74,050$36,200$173,08034,5701.18
California$124,390$60,370$293,810300,8400.73
Colorado$131,840$65,310$305,04041,8700.65
Connecticut$137,220$68,010$312,89039,0701.02
Delaware$137,220$73,430$310,7005,0000.46
District of Columbia$168,000$88,590$312,07036,1502.29
Florida$101,580$48,670$226,080236,2901.06
Georgia$103,730$47,440$237,460111,0601.01
Guam$67,690$38,790$133,0601,5801.05
Hawaii$108,180$53,230$217,16013,3800.95
Idaho$80,390$41,920$170,99024,8801.29
Illinois$103,570$53,240$269,320171,3001.25
Indiana$108,170$53,820$248,61047,1800.65
Iowa$87,690$42,850$191,99030,7600.88
Kansas$92,840$51,780$212,70024,6600.76
Kentucky$79,370$40,500$176,82052,1001.16
Louisiana$101,790$50,470$219,24043,2200.99
Maine$98,860$52,560$190,05014,7701.02
Maryland$117,930$58,190$235,85096,7401.55
Massachusetts$127,220$60,700$314,78095,8801.17
Michigan$99,530$49,380$222,81085,8600.87
Minnesota$99,340$46,960$209,97072,8601.1
Mississippi$106,680$48,620$238,23010,6300.41
Missouri$79,300$42,460$188,820109,0201.65
Montana$91,380$48,890$187,26011,8401.03
Nebraska$85,090$48,010$193,08024,0301.04
Nevada$99,390$47,950$255,06038,9201.11
New Hampshire$124,680$61,100$264,27022,1101.44
New Jersey$173,690$77,350$372,77053,0000.55
New Mexico$98,630$47,710$214,59016,3300.83
New York$130,860$62,340$336,070206,7400.95
North Carolina$101,950$48,340$238,23063,7400.57
North Dakota$98,170$52,000$184,72011,1501.15
Ohio$97,700$47,400$216,360153,1601.22
Oklahoma$90,430$45,840$202,74043,8901.14
Oregon$103,490$54,350$237,09036,1900.82
Pennsylvania$103,130$49,990$220,530172,0101.26
Puerto Rico$73,570$36,200$181,8307,1900.34
Rhode Island$117,380$64,990$243,5209,1500.81
South Carolina$106,080$56,520$219,35032,2300.62
South Dakota$137,400$85,990$232,0004,2800.42
Tennessee$106,970$50,820$230,66063,7200.86
Texas$103,230$46,190$264,620431,3101.36
Utah$97,850$44,100$213,27042,5801.09
Vermont$98,640$59,500$218,5508,0001.17
Virgin Islands$82,850$46,300$164,7201,0401.44
Virginia$122,080$56,400$261,060103,5901.12
Washington$133,750$77,680$269,32050,6300.63
West Virginia$82,500$45,500$175,07015,3000.97
Wisconsin$118,730$59,540$247,56036,9100.56
Wyoming$99,700$50,740$214,8107,4701.18

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

New York-Newark-Jersey City, NY-NJ177,850
Dallas-Fort Worth-Arlington, TX125,090
Chicago-Naperville-Elgin, IL-IN122,930
Washington-Arlington-Alexandria, DC-VA-MD-WV112,530
Los Angeles-Long Beach-Anaheim, CA104,610
Houston-Pasadena-The Woodlands, TX97,320
Phoenix-Mesa-Chandler, AZ81,520
Miami-Fort Lauderdale-West Palm Beach, FL74,960
Boston-Cambridge-Newton, MA-NH70,950
Atlanta-Sandy Springs-Roswell, GA69,320

Highest paying metro areas

Trenton-Princeton, NJ$181,450
San Jose-Sunnyvale-Santa Clara, CA$163,860
New York-Newark-Jersey City, NY-NJ$157,000
Washington-Arlington-Alexandria, DC-VA-MD-WV$156,460
Boulder, CO$152,100
San Francisco-Oakland-Fremont, CA$149,990
Hartford-West Hartford-East Hartford, CT$148,080
Seattle-Tacoma-Bellevue, WA$146,030
Sioux Falls, SD-MN$142,730
Denver-Aurora-Centennial, CO$142,330
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for general and operations managers

2025 (actual)3,599,0002035 (projected)3,780,300
BLS projects employment of general and operations managers to go from 3,599,000 in 2025 to 3,780,300 in 2035, a change of +5.0% (+181,300 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 285,000. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 0.8%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for general and operations managers

Typical entry education
Bachelor's degree
Related work experience
5 years or more
On-the-job training
None
O*NET Job Zone
Job Zone Four: Considerable Preparation Needed

Highest education of people working in this occupation

Less than high school3.3%
High school diploma17%
Some college, no degree23.2%
Associate's degree9.6%
Bachelor's degree33.6%
Master's degree11.4%
Doctoral or professional2%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is a bachelor's degree (33.6%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Most of these occupations require a four-year bachelor's degree, but some do not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Reading Comprehension4.0
Active Listening4.0
Speaking4.0
Monitoring4.0
Critical Thinking3.9
Active Learning3.6
Writing3.5
Learning Strategies3.0
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Administration and Management4.3
Customer and Personal Service4.2
English Language3.7
Production and Processing3.6
Mathematics3.5
Personnel and Human Resources3.4
Administrative3.2
Economics and Accounting3.2
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
  • Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
  • Direct administrative activities directly related to making products or providing services.
  • Prepare staff work schedules and assign specific duties.
  • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
  • Plan or direct activities, such as sales promotions, that require coordination with other department managers.
  • Perform personnel functions, such as selection, training, or evaluation.
  • Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Microsoft PowerPoint (in demand)
  • Adobe Acrobat (hot technology)
  • Adobe Creative Cloud software (hot technology)
  • Adobe Photoshop (hot technology)
  • Amazon Web Services AWS software (hot technology)
  • Apache Hadoop (hot technology)
  • Apple macOS (hot technology)
  • Atlassian Confluence (hot technology)
  • Atlassian JIRA (hot technology)
  • Autodesk AutoCAD (hot technology)
  • Extensible markup language XML (hot technology)
  • Facebook (hot technology)
  • Google Analytics (hot technology)
  • Google Docs (hot technology)

Transferable skills for career changers: Coordination, Social Perceptiveness, Management of Personnel Resources, Persuasion, Complex Problem Solving, Judgment and Decision Making.

Common job titles: Business Manager, Center Manager, Department Manager, District Manager, General Manager (GM), Operations Director, Operations General Manager (Operations GM), Operations Manager, Plant Superintendent, Store Manager.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do general and operations managers make?

The national median annual wage for general and operations managers was $105,770 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $50,090 and the highest paid 10 percent earned more than $253,390. These figures cover all workers in the occupation, not only new entrants.

What education do general and operations managers need?

BLS lists bachelor's degree as the typical education needed to enter this occupation, with 5 years or more of related work experience and none on-the-job training typically needed to become competent.

Is general and operations managers a growing career?

BLS projects employment of general and operations managers to change +5.0% from 2025 to 2035, compared with +3.5% for all occupations. About 285,000 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay general and operations managers the most?

By median annual wage in May 2025, the highest paying states were New Jersey ($173,690), District of Columbia ($168,000), South Dakota ($137,400). Pay differences partly reflect differences in living costs.

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