First-line supervisors of office and administrative support workers salary
| Measure | Annual | Hourly |
|---|---|---|
| 10th percentile | $45,610 | $21.93 |
| Median (50th percentile) | $69,500 | $33.41 |
| Mean (average) | $73,490 | $35.33 |
| 90th percentile | $104,710 | $50.34 |
These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data
First-line supervisors of office and administrative support workers pay by state and metro area
Table: median wage and employment for all 54 states and territories
| State | Median | 10th pct | 90th pct | Employment | Location quotient |
|---|---|---|---|---|---|
| Alabama | $60,360 | $39,470 | $93,560 | 20,140 | 1.03 |
| Alaska | $69,840 | $47,990 | $98,220 | 5,690 | 1.89 |
| Arizona | $64,250 | $45,410 | $95,020 | 31,930 | 1.07 |
| Arkansas | $58,100 | $38,600 | $86,580 | 13,630 | 1.13 |
| California | $77,590 | $50,870 | $121,650 | 149,230 | 0.89 |
| Colorado | $76,600 | $49,990 | $112,250 | 26,100 | 0.98 |
| Connecticut | $78,200 | $52,090 | $116,420 | 24,420 | 1.56 |
| Delaware | $75,220 | $48,860 | $107,880 | 5,480 | 1.22 |
| District of Columbia | $79,200 | $55,060 | $131,400 | 4,080 | 0.63 |
| Florida | $64,360 | $43,720 | $101,670 | 93,850 | 1.02 |
| Georgia | $64,620 | $43,930 | $101,900 | 42,630 | 0.94 |
| Guam | $44,980 | $30,740 | $78,500 | 990 | 1.61 |
| Hawaii | $63,080 | $44,020 | $98,010 | 10,090 | 1.74 |
| Idaho | $61,390 | $40,680 | $91,590 | 8,360 | 1.06 |
| Illinois | $69,010 | $46,780 | $103,770 | 42,400 | 0.75 |
| Indiana | $69,490 | $46,150 | $104,190 | 21,780 | 0.74 |
| Iowa | $64,400 | $43,680 | $97,710 | 10,190 | 0.71 |
| Kansas | $64,000 | $45,140 | $96,270 | 12,010 | 0.9 |
| Kentucky | $63,180 | $41,350 | $99,330 | 19,670 | 1.06 |
| Louisiana | $57,180 | $37,780 | $85,350 | 20,810 | 1.16 |
| Maine | $67,530 | $47,130 | $98,050 | 6,000 | 1.01 |
| Maryland | $74,140 | $46,850 | $104,140 | 27,860 | 1.09 |
| Massachusetts | $76,770 | $51,020 | $107,490 | 34,520 | 1.03 |
| Michigan | $64,720 | $44,830 | $98,770 | 30,690 | 0.75 |
| Minnesota | $76,440 | $49,920 | $106,100 | 21,690 | 0.8 |
| Mississippi | $58,380 | $38,030 | $90,210 | 13,680 | 1.27 |
| Missouri | $63,050 | $42,090 | $100,300 | 22,360 | 0.82 |
| Montana | $62,550 | $45,240 | $91,580 | 4,030 | 0.85 |
| Nebraska | $61,980 | $44,990 | $87,840 | 9,930 | 1.05 |
| Nevada | $63,090 | $45,140 | $98,720 | 14,380 | 1 |
| New Hampshire | $73,250 | $48,960 | $107,810 | 7,600 | 1.2 |
| New Jersey | $76,640 | $49,620 | $116,440 | 55,210 | 1.39 |
| New Mexico | $62,640 | $40,540 | $92,410 | 8,330 | 1.03 |
| New York | $79,170 | $55,240 | $124,450 | 83,110 | 0.93 |
| North Carolina | $62,340 | $43,880 | $97,900 | 35,830 | 0.78 |
| North Dakota | $68,720 | $43,220 | $103,210 | 1,830 | 0.46 |
| Ohio | $64,220 | $44,740 | $97,170 | 45,070 | 0.88 |
| Oklahoma | $60,870 | $39,580 | $97,610 | 19,860 | 1.26 |
| Oregon | $74,300 | $49,280 | $102,540 | 12,200 | 0.67 |
| Pennsylvania | $65,270 | $45,000 | $97,560 | 56,600 | 1.01 |
| Puerto Rico | $42,840 | $29,710 | $63,840 | 16,400 | 1.89 |
| Rhode Island | $76,030 | $50,850 | $102,720 | 5,090 | 1.1 |
| South Carolina | $62,920 | $43,570 | $99,680 | 26,710 | 1.25 |
| South Dakota | $62,530 | $42,940 | $83,490 | 1,750 | 0.42 |
| Tennessee | $66,390 | $43,650 | $103,790 | 49,870 | 1.65 |
| Texas | $64,940 | $43,320 | $103,540 | 160,600 | 1.24 |
| Utah | $66,900 | $44,720 | $105,990 | 18,890 | 1.18 |
| Vermont | $68,790 | $49,930 | $91,920 | 1,710 | 0.61 |
| Virgin Islands | $55,630 | $39,100 | $88,170 | 510 | 1.72 |
| Virginia | $67,170 | $45,670 | $104,530 | 35,160 | 0.93 |
| Washington | $79,480 | $56,900 | $120,710 | 31,790 | 0.97 |
| West Virginia | $53,660 | $37,830 | $80,310 | 6,900 | 1.07 |
| Wisconsin | $70,560 | $47,590 | $102,440 | 22,950 | 0.84 |
| Wyoming | $63,050 | $42,810 | $87,890 | 1,980 | 0.76 |
A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.
Metro areas with the most jobs
Highest paying metro areas
Job outlook for first-line supervisors of office and administrative support workers
- Average annual openings, 2025 to 2035: 127,400. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
- Share of workers who are self-employed (2025): 1.1%.
These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.
Education and training for first-line supervisors of office and administrative support workers
- Typical entry education
- High school diploma or equivalent
- Related work experience
- Less than 5 years
- On-the-job training
- None
- O*NET Job Zone
- Job Zone Three: Medium Preparation Needed
Highest education of people working in this occupation
O*NET describes this preparation level as: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees and programs that lead to this career
Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk
- Agricultural Business Technology/Technician CIP 01.0106
- Veterinary Administrative Services, General CIP 01.8201
- Veterinary Office Management/Administration CIP 01.8202
- Veterinary Reception/Receptionist CIP 01.8203
- Veterinary Administrative/Executive Assistant and Veterinary Secretary CIP 01.8204
- Medical Office Management/Administration CIP 51.0705
- Medical/Health Management and Clinical Assistant/Specialist CIP 51.0711
- Medical Reception/Receptionist CIP 51.0712
- Office Management and Supervision CIP 52.0204
- Customer Service Management CIP 52.0207
- E-Commerce/Electronic Commerce CIP 52.0208
- Administrative Assistant and Secretarial Science, General CIP 52.0401
- Executive Assistant/Executive Secretary CIP 52.0402
Skills, knowledge, and daily work
Most important skills
Most important knowledge areas
Typical tasks
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Recruit, interview, and select employees.
- Interpret and communicate work procedures and company policies to staff.
Technology skills
- Microsoft Excel (in demand)
- Microsoft Office software (in demand)
- Microsoft Outlook (in demand)
- Microsoft PowerPoint (in demand)
- Adobe Acrobat (hot technology)
- Apple macOS (hot technology)
- Facebook (hot technology)
- Google Docs (hot technology)
- Henry Schein Dentrix (hot technology)
- IBM SPSS Statistics (hot technology)
- Intuit QuickBooks (hot technology)
- MEDITECH software (hot technology)
- Microsoft Access (hot technology)
- Microsoft Project (hot technology)
- Microsoft SharePoint (hot technology)
- Microsoft Teams (hot technology)
Transferable skills for career changers: Social Perceptiveness, Coordination, Instructing, Judgment and Decision Making, Time Management, Management of Personnel Resources.
Common job titles: Accounting Manager, Accounts Payable Supervisor, Accounts Receivable Manager, Administrative Supervisor, Customer Service Manager, Customer Service Supervisor, Office Coordinator, Office Manager, Office Supervisor, Staff Services Manager.
Is it worth it? Model the cost of getting there
Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.
Frequently asked questions
How much do first-line supervisors of office and administrative support workers make?
The national median annual wage for first-line supervisors of office and administrative support workers was $69,500 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $45,610 and the highest paid 10 percent earned more than $104,710. These figures cover all workers in the occupation, not only new entrants.
What education do first-line supervisors of office and administrative support workers need?
BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with less than 5 years of related work experience and none on-the-job training typically needed to become competent.
Is first-line supervisors of office and administrative support workers a growing career?
BLS projects employment of first-line supervisors of office and administrative support workers to change +0.1% from 2025 to 2035, compared with +3.5% for all occupations. About 127,400 openings are projected each year on average, including openings from workers who retire or change occupations.
Which states pay first-line supervisors of office and administrative support workers the most?
By median annual wage in May 2025, the highest paying states were Washington ($79,480), District of Columbia ($79,200), New York ($79,170). Pay differences partly reflect differences in living costs.