First-line supervisors of non-retail sales workers salary
| Measure | Annual | Hourly |
|---|---|---|
| 10th percentile | $50,320 | $24.19 |
| Median (50th percentile) | $87,520 | $42.08 |
| Mean (average) | $99,370 | $47.77 |
| 90th percentile | $164,070 | $78.88 |
These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data
First-line supervisors of non-retail sales workers pay by state and metro area
Table: median wage and employment for all 54 states and territories
| State | Median | 10th pct | 90th pct | Employment | Location quotient |
|---|---|---|---|---|---|
| Alabama | $77,070 | $46,360 | $130,790 | 2,410 | 0.83 |
| Alaska | $83,900 | $56,810 | $103,790 | 540 | 1.21 |
| Arizona | $82,350 | $46,150 | $156,660 | 2,550 | 0.57 |
| Arkansas | $64,980 | $44,930 | $146,810 | 1,800 | 1 |
| California | $81,140 | $51,200 | $155,150 | 19,600 | 0.78 |
| Colorado | $110,450 | $62,190 | $203,210 | 8,230 | 2.08 |
| Connecticut | $78,950 | $50,710 | $160,480 | 1,430 | 0.61 |
| Delaware | $86,260 | $61,920 | $133,470 | 960 | 1.43 |
| District of Columbia | $88,420 | $64,480 | $176,020 | 580 | 0.6 |
| Florida | $81,650 | $49,080 | $140,870 | 15,120 | 1.1 |
| Georgia | $82,400 | $47,800 | $150,560 | 10,460 | 1.55 |
| Guam | $45,900 | $30,060 | $92,600 | 50 | 0.52 |
| Hawaii | $63,490 | $44,310 | $106,110 | 890 | 1.03 |
| Idaho | $78,200 | $48,270 | $129,480 | 970 | 0.82 |
| Illinois | $88,820 | $51,150 | $162,490 | 5,280 | 0.63 |
| Indiana | $84,650 | $56,030 | $145,870 | 3,820 | 0.87 |
| Iowa | $89,640 | $47,960 | $167,920 | 2,530 | 1.18 |
| Kansas | $74,220 | $47,200 | $131,490 | 840 | 0.42 |
| Kentucky | $73,320 | $48,850 | $132,100 | 2,090 | 0.76 |
| Louisiana | $73,700 | $46,810 | $138,160 | 1,840 | 0.69 |
| Maine | $82,910 | $48,880 | $133,890 | 820 | 0.93 |
| Maryland | $82,620 | $49,360 | $149,170 | 3,050 | 0.8 |
| Massachusetts | $115,150 | $62,620 | $172,480 | 5,490 | 1.09 |
| Michigan | $80,170 | $49,900 | $158,050 | 3,490 | 0.57 |
| Minnesota | $88,510 | $49,810 | $137,330 | 2,130 | 0.52 |
| Mississippi | $68,180 | $43,370 | $112,560 | 1,860 | 1.16 |
| Missouri | $79,440 | $47,570 | $160,460 | 2,910 | 0.72 |
| Montana | $77,030 | $50,150 | $128,850 | 660 | 0.94 |
| Nebraska | $82,980 | $51,700 | $153,790 | 1,870 | 1.32 |
| Nevada | $76,750 | $51,100 | $123,120 | 1,510 | 0.7 |
| New Hampshire | $97,470 | $59,700 | $171,240 | 1,460 | 1.55 |
| New Jersey | $99,030 | $61,640 | $167,150 | 10,370 | 1.75 |
| New Mexico | $75,540 | $49,390 | $137,060 | 880 | 0.73 |
| New York | $121,780 | $64,490 | $198,130 | 16,870 | 1.26 |
| North Carolina | $91,200 | $53,650 | $180,680 | 11,080 | 1.63 |
| North Dakota | $79,060 | $41,120 | $136,430 | 310 | 0.52 |
| Ohio | $81,720 | $48,030 | $159,460 | 5,980 | 0.78 |
| Oklahoma | $74,840 | $32,860 | $144,540 | 2,620 | 1.11 |
| Oregon | $80,460 | $50,280 | $128,320 | 2,080 | 0.77 |
| Pennsylvania | $82,870 | $53,050 | $136,510 | 5,930 | 0.71 |
| Puerto Rico | $46,260 | $27,540 | $86,230 | 1,270 | 0.98 |
| Rhode Island | $85,420 | $60,530 | $158,090 | 350 | 0.5 |
| South Carolina | $77,130 | $47,630 | $141,210 | 3,230 | 1.02 |
| South Dakota | $105,680 | $61,110 | $177,380 | 680 | 1.08 |
| Tennessee | $85,980 | $49,800 | $147,900 | 4,510 | 1 |
| Texas | $74,590 | $45,550 | $138,020 | 20,690 | 1.07 |
| Utah | $81,600 | $45,770 | $132,320 | 1,850 | 0.77 |
| Vermont | $81,850 | $63,180 | $132,120 | 200 | 0.47 |
| Virgin Islands | $77,520 | $48,730 | $105,620 | 40 | 0.84 |
| Virginia | $98,170 | $50,860 | $179,710 | 9,020 | 1.59 |
| Washington | $95,150 | $57,920 | $183,770 | 4,830 | 0.99 |
| West Virginia | $62,970 | $37,890 | $115,870 | 510 | 0.53 |
| Wisconsin | $91,980 | $60,440 | $159,770 | 4,930 | 1.22 |
| Wyoming | $80,230 | $59,440 | $147,990 | 260 | 0.68 |
A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.
Metro areas with the most jobs
Highest paying metro areas
Job outlook for first-line supervisors of non-retail sales workers
- Average annual openings, 2025 to 2035: 21,700. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
- Share of workers who are self-employed (2025): 30.4%.
These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.
Education and training for first-line supervisors of non-retail sales workers
- Typical entry education
- High school diploma or equivalent
- Related work experience
- Less than 5 years
- On-the-job training
- None
- O*NET Job Zone
- Job Zone Four: Considerable Preparation Needed
Highest education of people working in this occupation
O*NET describes this preparation level as: Most of these occupations require a four-year bachelor's degree, but some do not.
Degrees and programs that lead to this career
Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk
- Selling Skills and Sales Operations CIP 52.1804
- General Merchandising, Sales, and Related Marketing Operations, Other CIP 52.1899
- Special Products Marketing Operations CIP 52.1909
Skills, knowledge, and daily work
Most important skills
Most important knowledge areas
Typical tasks
- Monitor sales staff performance to ensure that goals are met.
- Provide staff with assistance in performing difficult or complicated duties.
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
- Listen to and resolve customer complaints regarding services, products, or personnel.
- Keep records pertaining to purchases, sales, and requisitions.
- Hire, train, and evaluate personnel.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Plan and prepare work schedules, and assign employees to specific duties.
Technology skills
- Microsoft Excel (in demand)
- Microsoft Office software (in demand)
- Microsoft Outlook (in demand)
- Microsoft PowerPoint (in demand)
- Salesforce software (in demand)
- Cisco Webex (hot technology)
- Microsoft Access (hot technology)
- Microsoft Project (hot technology)
- Microsoft Word (hot technology)
- SAP software (hot technology)
- Budgeting software
- Customer information databases
- Delphi Discovery
- Delphi Technology
- Electronic data interchange EDI software
- Financial accounting software
Transferable skills for career changers: Management of Personnel Resources, Social Perceptiveness, Coordination, Judgment and Decision Making, Time Management, Persuasion.
Common job titles: Customer Service Department Supervisor, Customer Service Supervisor, Driver Sales Supervisor, Information Center Supervisor, Inside Sales Supervisor, Reservations Supervisor, Sales Department Supervisor, Sales Leader, Sales Supervisor, Sales Team Leader.
Is it worth it? Model the cost of getting there
Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.
Frequently asked questions
How much do first-line supervisors of non-retail sales workers make?
The national median annual wage for first-line supervisors of non-retail sales workers was $87,520 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $50,320 and the highest paid 10 percent earned more than $164,070. These figures cover all workers in the occupation, not only new entrants.
What education do first-line supervisors of non-retail sales workers need?
BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with less than 5 years of related work experience and none on-the-job training typically needed to become competent.
Is first-line supervisors of non-retail sales workers a growing career?
BLS projects employment of first-line supervisors of non-retail sales workers to change +0.5% from 2025 to 2035, compared with +3.5% for all occupations. About 21,700 openings are projected each year on average, including openings from workers who retire or change occupations.
Which states pay first-line supervisors of non-retail sales workers the most?
By median annual wage in May 2025, the highest paying states were New York ($121,780), Massachusetts ($115,150), Colorado ($110,450). Pay differences partly reflect differences in living costs.