Loan interviewers and clerks: Salary, Job Outlook, Education and Career Path

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Short answer: Loan interviewers and clerks earn a national median annual wage of $50,020 (BLS, May 2025). Employment is projected to change -2.4% from 2025 to 2035 (all occupations: +3.5%), with about 10,500 openings per year. The typical entry credential is high school diploma or equivalent.

Median annual wage
$50,020
May 2025 Verified data
Projected change
-2.4%
2025 to 2035 Official projection
Openings per year
10,500
Average, 2025 to 2035 Official projection
Employment
164,790
OEWS, May 2025 Verified data

Loan interviewers and clerks salary

$0$20K$40K$60KUnited States$50,020
National annual wages for loan interviewers and clerks, May 2025: 10th percentile $37,330, 25th $45,120, median $50,020, 75th $60,600, 90th $69,770. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$37,330$17.95
Median (50th percentile)$50,020$24.05
Mean (average)$52,520$25.25
90th percentile$69,770$33.55

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Loan interviewers and clerks pay by state and metro area

$35.9K$77.1K
Median annual wage for loan interviewers and clerks by state, May 2025. Highest: District of Columbia at $77,080. States in gray have no published estimate.
Table: median wage and employment for all 52 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$40,300$29,460$57,4102,9601.32
Alaska$51,470$44,660$66,5003300.95
Arizona$50,120$37,780$75,2304,7001.37
Arkansas$45,140$34,220$61,4101,9701.42
California$57,300$39,170$75,94014,6800.76
Colorado$56,760$37,020$75,0102,5000.82
Connecticut$58,980$45,330$73,3409700.54
Delaware$57,760$35,690$78,0309501.85
District of Columbia$77,080$56,800$101,7901400.19
Florida$50,510$36,280$66,41010,6901.02
Georgia$48,310$34,730$64,6904,0200.78
Hawaii$55,410$44,800$81,6004500.68
Idaho$48,090$36,810$62,7101,2401.36
Illinois$50,000$39,030$67,4006,8501.06
Indiana$47,310$36,080$60,5403,3500.99
Iowa$50,080$39,880$64,7902,3801.44
Kansas$47,640$37,340$66,4302,7701.82
Kentucky$47,910$34,460$63,2403,6901.74
Louisiana$46,700$27,640$58,3302,0100.98
Maine$50,020$44,870$61,6006500.96
Maryland$59,430$45,560$76,5501,5900.54
Massachusetts$58,940$45,770$70,7602,0800.54
Michigan$51,500$39,010$67,6707,9301.7
Minnesota$51,760$39,210$71,7202,8500.91
Mississippi$39,120$31,030$57,4001,7701.44
Missouri$47,170$36,470$62,6705,0801.63
Montana$48,460$40,040$59,7706401.18
Nebraska$48,970$40,130$62,3001,0100.93
Nevada$57,070$38,950$76,0601,5200.93
New Hampshire$56,040$45,150$72,0905200.71
New Jersey$58,760$43,740$77,5803,6200.8
New Mexico$46,100$34,950$71,9808800.96
New York$58,120$44,450$77,1004,7800.47
North Carolina$57,780$40,030$70,0504,8000.92
North Dakota$51,290$42,730$69,8009802.16
Ohio$49,150$39,180$64,2605,8000.99
Oklahoma$47,210$34,670$63,0003,3001.82
Oregon$57,650$42,030$72,8501,9200.92
Pennsylvania$47,350$36,250$63,2504,3300.67
Puerto Rico$35,940$23,880$44,0208100.81
Rhode Island$51,560$31,450$65,5706501.23
South Carolina$47,500$28,690$64,5902,8201.16
South Dakota$47,000$38,800$58,0001,7103.53
Tennessee$45,230$34,560$65,9003,9901.15
Texas$49,980$37,850$70,01017,0901.15
Utah$48,110$39,180$61,3502,8201.53
Vermont$50,060$43,350$60,9302900.91
Virginia$50,140$37,510$71,9303,9900.92
Washington$58,740$46,580$75,5203,2900.87
West Virginia$42,490$35,460$50,6908401.13
Wisconsin$48,930$39,150$61,4704,2701.37
Wyoming$47,950$41,290$63,6503001

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

Dallas-Fort Worth-Arlington, TX6,300
Los Angeles-Long Beach-Anaheim, CA5,410
Detroit-Warren-Dearborn, MI4,910
New York-Newark-Jersey City, NY-NJ4,710
Chicago-Naperville-Elgin, IL-IN4,560
Phoenix-Mesa-Chandler, AZ3,930
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD2,790
Houston-Pasadena-The Woodlands, TX2,460
Miami-Fort Lauderdale-West Palm Beach, FL2,400
Atlanta-Sandy Springs-Roswell, GA2,320

Highest paying metro areas

San Jose-Sunnyvale-Santa Clara, CA$62,530
Vallejo, CA$62,160
Santa Maria-Santa Barbara, CA$61,630
Seattle-Tacoma-Bellevue, WA$61,330
San Francisco-Oakland-Fremont, CA$61,060
Bridgeport-Stamford-Danbury, CT$61,010
Santa Rosa-Petaluma, CA$60,680
Charlotte-Concord-Gastonia, NC-SC$60,510
Durham-Chapel Hill, NC$60,260
Boston-Cambridge-Newton, MA-NH$60,250
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for loan interviewers and clerks

2025 (actual)169,1002035 (projected)165,000
BLS projects employment of loan interviewers and clerks to go from 169,100 in 2025 to 165,000 in 2035, a change of -2.4% (-4,100 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 10,500. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 0.4%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for loan interviewers and clerks

Typical entry education
High school diploma or equivalent
Related work experience
None
On-the-job training
Short-term on-the-job training
O*NET Job Zone
Job Zone Three: Medium Preparation Needed

Highest education of people working in this occupation

Less than high school2.4%
High school diploma23.6%
Some college, no degree30.9%
Associate's degree14.6%
Bachelor's degree24%
Master's degree3.8%
Doctoral or professional0.7%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is some college (30.9%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening4.1
Speaking4.0
Reading Comprehension3.9
Critical Thinking3.8
Writing3.6
Active Learning3.4
Mathematics3.1
Monitoring3.0
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.4
English Language4.2
Administrative3.7
Computers and Electronics3.4
Law and Government3.4
Mathematics3.4
Administration and Management2.9
Education and Training2.9
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Interview loan applicants to obtain personal and financial data and to assist in completing applications.
  • Answer questions and advise customers regarding loans and transactions.
  • Submit loan applications with recommendation for underwriting approval.
  • Verify and examine information and accuracy of loan application and closing documents.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Check value of customer collateral to be held as loan security.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Microsoft Outlook (in demand)
  • Microsoft PowerPoint (in demand)
  • Microsoft Word (in demand)
  • Microsoft Access (hot technology)
  • Microsoft Windows (hot technology)
  • Automated financial software
  • Automated underwriting software
  • Credit reporting software
  • Encompass software
  • Fannie Mae Desktop Underwriter
  • Lending software systems
  • Loan tracking software
  • Microsoft Dynamics
  • Rockport Integrated Excel Underwriting

Transferable skills for career changers: Complex Problem Solving, Social Perceptiveness, Judgment and Decision Making, Time Management, Coordination, Persuasion.

Common job titles: Licensed Loan Officer Assistant, Loan Analyst, Loan Assistant, Loan Clerk, Loan Originator, Loan Processor, Loan Representative, Mortgage Broker, Mortgage Loan Processor, Mortgage Processor.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do loan interviewers and clerks make?

The national median annual wage for loan interviewers and clerks was $50,020 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $37,330 and the highest paid 10 percent earned more than $69,770. These figures cover all workers in the occupation, not only new entrants.

What education do loan interviewers and clerks need?

BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with none of related work experience and short-term on-the-job training on-the-job training typically needed to become competent.

Is loan interviewers and clerks a growing career?

BLS projects employment of loan interviewers and clerks to change -2.4% from 2025 to 2035, compared with +3.5% for all occupations. About 10,500 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay loan interviewers and clerks the most?

By median annual wage in May 2025, the highest paying states were District of Columbia ($77,080), Maryland ($59,430), Connecticut ($58,980). Pay differences partly reflect differences in living costs.

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