Interviewers, except eligibility and loan salary
| Measure | Annual | Hourly |
|---|---|---|
| 10th percentile | $33,900 | $16.30 |
| Median (50th percentile) | $45,920 | $22.08 |
| Mean (average) | $47,240 | $22.71 |
| 90th percentile | $62,810 | $30.20 |
These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data
Interviewers, except eligibility and loan pay by state and metro area
Table: median wage and employment for all 51 states and territories
| State | Median | 10th pct | 90th pct | Employment | Location quotient |
|---|---|---|---|---|---|
| Alabama | $34,180 | $27,890 | $46,060 | 3,120 | 1.55 |
| Alaska | $47,630 | $46,190 | $62,360 | 80 | 0.25 |
| Arizona | $43,200 | $35,870 | $64,210 | 2,630 | 0.85 |
| Arkansas | $37,150 | $31,170 | $48,370 | 2,990 | 2.41 |
| California | $56,880 | $41,330 | $77,740 | 22,250 | 1.28 |
| Colorado | $49,660 | $40,520 | $60,390 | 5,360 | 1.96 |
| Connecticut | $47,980 | $38,590 | $64,310 | 1,210 | 0.75 |
| Delaware | $49,010 | $40,260 | $58,240 | 570 | 1.23 |
| District of Columbia | $49,730 | $46,210 | $91,990 | 640 | 0.96 |
| Florida | $43,500 | $28,740 | $59,470 | 7,420 | 0.78 |
| Georgia | $41,450 | $23,940 | $56,470 | 1,910 | 0.41 |
| Hawaii | $35,680 | $30,740 | $52,610 | ||
| Idaho | $39,450 | $22,450 | $47,900 | 560 | 0.68 |
| Illinois | $43,200 | $31,200 | $59,230 | 2,240 | 0.39 |
| Indiana | $40,510 | $35,220 | $56,630 | 3,280 | 1.08 |
| Iowa | $39,520 | $35,650 | $47,590 | 1,800 | 1.21 |
| Kansas | $39,430 | $34,660 | $54,080 | 3,640 | 2.66 |
| Kentucky | $40,490 | $29,880 | $51,670 | 1,050 | 0.55 |
| Louisiana | $37,190 | $30,360 | $46,840 | 4,440 | 2.41 |
| Maine | $43,830 | $37,810 | $49,320 | 1,000 | 1.64 |
| Maryland | $47,550 | $39,120 | $59,330 | 2,510 | 0.95 |
| Massachusetts | $50,340 | $42,350 | $66,200 | 3,050 | 0.88 |
| Michigan | $44,180 | $36,840 | $62,040 | 4,590 | 1.09 |
| Minnesota | $49,980 | $40,090 | $61,380 | 1,950 | 0.69 |
| Mississippi | $35,110 | $28,120 | $44,980 | 2,200 | 1.98 |
| Missouri | $38,940 | $35,910 | $48,440 | 3,470 | 1.24 |
| Montana | $42,970 | $37,220 | $56,270 | 760 | 1.56 |
| Nebraska | $44,130 | $37,300 | $51,420 | 2,280 | 2.34 |
| Nevada | $42,340 | $27,520 | $59,770 | 2,190 | 1.49 |
| New Hampshire | $48,890 | $37,010 | $71,410 | 1,390 | 2.13 |
| New Jersey | $47,380 | $35,420 | $61,330 | 4,170 | 1.02 |
| New York | $55,410 | $39,620 | $73,440 | 9,260 | 1 |
| North Carolina | $39,200 | $31,710 | $51,000 | 2,330 | 0.5 |
| North Dakota | $38,590 | $21,800 | $54,010 | 160 | 0.39 |
| Ohio | $42,480 | $35,990 | $56,530 | 6,730 | 1.27 |
| Oklahoma | $39,130 | $31,130 | $48,080 | 1,480 | 0.91 |
| Oregon | $50,730 | $41,120 | $62,210 | 1,710 | 0.91 |
| Pennsylvania | $44,070 | $30,520 | $65,580 | 3,640 | 0.63 |
| Puerto Rico | $22,810 | $21,840 | $39,370 | 2,850 | 3.18 |
| Rhode Island | $49,780 | $34,990 | $64,420 | 370 | 0.77 |
| South Carolina | $38,830 | $26,430 | $53,110 | 940 | 0.43 |
| South Dakota | $43,930 | $35,510 | $50,770 | 590 | 1.36 |
| Tennessee | $39,340 | $27,420 | $49,500 | 1,660 | 0.53 |
| Texas | $43,980 | $26,940 | $58,820 | 13,930 | 1.04 |
| Utah | $41,530 | $28,080 | $51,750 | 570 | 0.34 |
| Vermont | $49,480 | $39,540 | $59,980 | 380 | 1.33 |
| Virginia | $44,280 | $32,070 | $59,070 | 2,250 | 0.58 |
| Washington | $51,090 | $42,110 | $63,010 | 3,050 | 0.9 |
| West Virginia | $36,480 | $29,730 | $44,030 | 2,480 | 3.71 |
| Wisconsin | $46,070 | $37,600 | $59,420 | 1,130 | 0.4 |
| Wyoming | $40,050 | $36,340 | $52,440 | 420 | 1.56 |
A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.
Metro areas with the most jobs
Highest paying metro areas
Job outlook for interviewers, except eligibility and loan
- Average annual openings, 2025 to 2035: 13,200. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
- Share of workers who are self-employed (2025): 0.5%.
- Read the official BLS Occupational Outlook Handbook profile.
These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.
Education and training for interviewers, except eligibility and loan
- Typical entry education
- High school diploma or equivalent
- Related work experience
- None
- On-the-job training
- Short-term on-the-job training
- O*NET Job Zone
- Job Zone Three: Medium Preparation Needed
Highest education of people working in this occupation
O*NET describes this preparation level as: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Degrees and programs that lead to this career
Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk
- NO MATCH CIP 99.9999
Skills, knowledge, and daily work
Most important skills
Most important knowledge areas
Typical tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
Technology skills
- Microsoft Teams (in demand)
- Zoom (in demand)
- MEDITECH software (hot technology)
- Microsoft Excel (hot technology)
- Microsoft Office software (hot technology)
- Microsoft Outlook (hot technology)
- Microsoft PowerPoint (hot technology)
- Microsoft Word (hot technology)
- Oracle PeopleSoft (hot technology)
- Creative Research Systems The Survey System
- Electronic health record EHR software
- FileMaker Pro
- FluidSurveys
- Jenzabar EX
- Medical condition coding software
- Medical procedure coding software
Transferable skills for career changers: Social Perceptiveness, Service Orientation, Time Management, Complex Problem Solving, Coordination, Persuasion.
Common job titles: Admissions Clerk, Admissions Representative, Admitting Representative, Data Collection Assistant, Interviewer, Market Research Interviewer, Registration Clerk, Research Interviewer, Survey Interviewer, Telephone Interviewer.
Is it worth it? Model the cost of getting there
Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.
Frequently asked questions
How much do interviewers, except eligibility and loan make?
The national median annual wage for interviewers, except eligibility and loan was $45,920 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $33,900 and the highest paid 10 percent earned more than $62,810. These figures cover all workers in the occupation, not only new entrants.
What education do interviewers, except eligibility and loan need?
BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with none of related work experience and short-term on-the-job training on-the-job training typically needed to become competent.
Is interviewers, except eligibility and loan a growing career?
BLS projects employment of interviewers, except eligibility and loan to change -10.4% from 2025 to 2035, compared with +3.5% for all occupations. About 13,200 openings are projected each year on average, including openings from workers who retire or change occupations.
Which states pay interviewers, except eligibility and loan the most?
By median annual wage in May 2025, the highest paying states were California ($56,880), New York ($55,410), Washington ($51,090). Pay differences partly reflect differences in living costs.