First-line supervisors of personal service workers: Salary, Job Outlook, Education and Career Path

Supervise and coordinate activities of personal service workers.

Short answer: First-line supervisors of personal service workers earn a national median annual wage of $48,590 (BLS, May 2025). Employment is projected to change +6.3% from 2025 to 2035 (all occupations: +3.5%), with about 12,000 openings per year. The typical entry credential is high school diploma or equivalent.

Median annual wage
$48,590
May 2025 Verified data
Projected change
+6.3%
2025 to 2035 Official projection
Openings per year
12,000
Average, 2025 to 2035 Official projection
Employment
114,110
OEWS, May 2025 Verified data

First-line supervisors of personal service workers salary

$0$20K$40K$60KUnited States$48,590
National annual wages for first-line supervisors of personal service workers, May 2025: 10th percentile $34,010, 25th $39,050, median $48,590, 75th $61,100, 90th $75,330. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$34,010$16.35
Median (50th percentile)$48,590$23.36
Mean (average)$52,360$25.17
90th percentile$75,330$36.22

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

First-line supervisors of personal service workers pay by state and metro area

$30.3K$60.7K
Median annual wage for first-line supervisors of personal service workers by state, May 2025. Highest: Rhode Island at $60,680. States in gray have no published estimate.
Table: median wage and employment for all 53 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$40,810$27,820$74,5401,2800.83
Alaska$49,380$35,840$73,0003301.36
Arizona$47,690$37,510$62,9401,6200.68
Arkansas$39,420$28,200$67,0209601.01
California$56,110$37,460$77,7009,3900.7
Colorado$54,530$37,380$84,0903,1601.5
Connecticut$52,720$36,540$78,1801,7401.39
Delaware$48,940$32,030$85,7403400.96
District of Columbia$56,670$46,000$84,6102600.51
Florida$47,330$34,070$72,7106,2500.86
Georgia$46,080$30,390$81,1302,7900.78
Guam$30,250$24,490$40,370601.24
Hawaii$54,950$43,870$85,0307401.61
Idaho$46,860$33,750$73,0207001.11
Illinois$49,150$36,400$73,2702,6700.6
Indiana$48,590$36,100$90,0301,9500.83
Iowa$38,780$30,160$57,7507700.67
Kansas$47,370$31,280$64,6502700.25
Kentucky$41,490$26,980$66,3808400.57
Louisiana$38,670$28,740$64,6401,3300.93
Maine$52,780$40,350$72,5804100.88
Maryland$51,510$36,390$79,1004,0101.98
Massachusetts$53,740$36,440$83,3701,6000.6
Michigan$42,740$33,400$64,1702,0100.62
Minnesota$51,160$32,150$78,8402,5301.17
Mississippi$37,910$28,010$71,1509801.15
Missouri$43,720$35,240$64,7401,6000.74
Montana$48,320$37,850$69,7903600.97
Nebraska$46,010$36,400$66,3708401.12
Nevada$44,290$27,930$65,4301,7601.55
New Hampshire$50,580$37,980$77,2706701.34
New Jersey$54,330$36,500$83,2004,6401.47
New Mexico$49,100$33,800$75,4505800.91
New York$58,900$38,020$80,0608,5801.21
North Carolina$45,400$31,720$66,1703,5100.97
North Dakota$50,390$38,080$63,2003601.14
Ohio$39,660$29,440$67,6002,3900.59
Oklahoma$37,390$27,810$71,6201,4701.18
Oregon$58,240$44,370$68,8402,3001.59
Pennsylvania$47,990$35,960$67,4108,9802.02
Puerto Rico$31,100$21,840$48,8303800.54
Rhode Island$60,680$36,440$80,0304601.25
South Carolina$44,100$30,580$66,2002,0401.21
South Dakota$49,860$40,930$75,5903401.02
Tennessee$46,510$33,450$75,1301,9800.82
Texas$45,560$29,650$65,60011,4701.11
Utah$44,010$33,090$68,7009300.73
Vermont$58,490$38,580$68,6102000.91
Virginia$48,990$35,920$79,7702,9500.98
Washington$59,980$46,560$86,8201,4400.55
West Virginia$38,120$24,910$57,5804000.77
Wisconsin$46,350$35,170$70,2704,7402.2
Wyoming$45,610$29,420$71,6302000.96

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

New York-Newark-Jersey City, NY-NJ8,970
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD3,730
Houston-Pasadena-The Woodlands, TX3,330
Los Angeles-Long Beach-Anaheim, CA3,210
Dallas-Fort Worth-Arlington, TX3,100
Washington-Arlington-Alexandria, DC-VA-MD-WV3,010
Chicago-Naperville-Elgin, IL-IN2,240
Miami-Fort Lauderdale-West Palm Beach, FL2,140
Baltimore-Columbia-Towson, MD2,010
Minneapolis-St. Paul-Bloomington, MN-WI1,960

Highest paying metro areas

San Jose-Sunnyvale-Santa Clara, CA$64,490
Atlantic City-Hammonton, NJ$63,900
Seattle-Tacoma-Bellevue, WA$63,560
Vineland, NJ$61,860
San Francisco-Oakland-Fremont, CA$60,510
Santa Rosa-Petaluma, CA$59,610
Portland-Vancouver-Hillsboro, OR-WA$59,350
Providence-Warwick, RI-MA$59,050
New York-Newark-Jersey City, NY-NJ$58,720
Salem, OR$58,710
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for first-line supervisors of personal service workers

2025 (actual)122,5002035 (projected)130,200
BLS projects employment of first-line supervisors of personal service workers to go from 122,500 in 2025 to 130,200 in 2035, a change of +6.3% (+7,700 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 12,000. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 3.7%.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for first-line supervisors of personal service workers

Typical entry education
High school diploma or equivalent
Related work experience
Less than 5 years
On-the-job training
None
O*NET Job Zone
Job Zone Three: Medium Preparation Needed

Highest education of people working in this occupation

Less than high school3.4%
High school diploma31.9%
Some college, no degree33.4%
Associate's degree10.4%
Bachelor's degree17.4%
Master's degree3.1%
Doctoral or professional0.4%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is some college (33.4%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Active Listening3.9
Critical Thinking3.9
Speaking3.8
Reading Comprehension3.6
Writing3.3
Monitoring3.3
Active Learning3.1
Learning Strategies3.1
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.8
English Language4.3
Administration and Management4.2
Public Safety and Security3.8
Psychology3.8
Personnel and Human Resources3.7
Education and Training3.6
Administrative3.5
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Investigate employee complaints and resolve problems following management rules and regulations.

Technology skills

  • Microsoft Excel (hot technology)
  • Microsoft Office software (hot technology)
  • Microsoft Outlook (hot technology)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Word (hot technology)
  • Inventory management systems
  • Timekeeping software
  • Web browser software
  • Work scheduling software

Transferable skills for career changers: Social Perceptiveness, Coordination, Time Management, Management of Personnel Resources, Service Orientation, Persuasion.

Common job titles: Adult Family Home Program Manager, Aquatics Supervisor, Bar and Restaurant Manager, Clinical Care Coordinator, Clinical Coordinator, Clinical Services Program Manager, Direct Care Supervisor, Housekeeping Supervisor, Resident Care Supervisor.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do first-line supervisors of personal service workers make?

The national median annual wage for first-line supervisors of personal service workers was $48,590 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $34,010 and the highest paid 10 percent earned more than $75,330. These figures cover all workers in the occupation, not only new entrants.

What education do first-line supervisors of personal service workers need?

BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with less than 5 years of related work experience and none on-the-job training typically needed to become competent.

Is first-line supervisors of personal service workers a growing career?

BLS projects employment of first-line supervisors of personal service workers to change +6.3% from 2025 to 2035, compared with +3.5% for all occupations. About 12,000 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay first-line supervisors of personal service workers the most?

By median annual wage in May 2025, the highest paying states were Rhode Island ($60,680), Washington ($59,980), New York ($58,900). Pay differences partly reflect differences in living costs.

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