First-line supervisors of gambling services workers: Salary, Job Outlook, Education and Career Path

Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.

Short answer: First-line supervisors of gambling services workers earn a national median annual wage of $63,820 (BLS, May 2025). Employment is projected to change +3.5% from 2025 to 2035 (all occupations: +3.5%), with about 2,600 openings per year. The typical entry credential is high school diploma or equivalent.

Median annual wage
$63,820
May 2025 Verified data
Projected change
+3.5%
2025 to 2035 Official projection
Openings per year
2,600
Average, 2025 to 2035 Official projection
Employment
26,010
OEWS, May 2025 Verified data

First-line supervisors of gambling services workers salary

$0$25K$50K$75KUnited States$63,820
National annual wages for first-line supervisors of gambling services workers, May 2025: 10th percentile $41,400, 25th $51,340, median $63,820, 75th $75,770, 90th $84,750. The bar spans the 25th to 75th percentile, the thin line spans the 10th to 90th percentile, and the red mark is the median.
MeasureAnnualHourly
10th percentile$41,400$19.90
Median (50th percentile)$63,820$30.68
Mean (average)$64,830$31.17
90th percentile$84,750$40.75

These wages describe everyone employed in the occupation, from new entrants to experienced workers. They are not starting salaries and not earnings of graduates from any particular program. Verified data

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, National. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

First-line supervisors of gambling services workers pay by state and metro area

$37.2K$77.3K
Median annual wage for first-line supervisors of gambling services workers by state, May 2025. Highest: Washington at $77,350. States in gray have no published estimate.
Table: median wage and employment for all 41 states and territories
StateMedian10th pct90th pctEmploymentLocation quotient
Alabama$51,760$50,470$60,530800.22
Alaska$76,340$47,760$80,080901.62
Arizona$69,050$49,720$88,9205801.07
Arkansas$57,890$31,450$67,7701100.49
California$68,010$46,390$82,4103,0100.99
Colorado$69,070$49,840$82,9402500.51
Delaware$60,370$49,100$81,7601101.34
Florida$64,980$44,610$81,9601,1400.69
Illinois$64,620$45,090$80,2605100.5
Indiana$61,680$49,920$81,8407001.3
Iowa$52,820$45,570$69,2303701.42
Kansas$57,570$43,240$72,5001500.61
Kentucky$57,830$32,720$88,490500.14
Louisiana$57,560$36,920$77,6106101.87
Maine$59,440$34,160$73,810300.31
Maryland$74,160$49,120$74,3706001.3
MassachusettsData unavailable2700.44
Michigan$62,090$48,380$76,8701,0001.36
Minnesota$52,490$36,640$72,3607701.56
Mississippi$58,010$39,890$76,3101,0305.3
Missouri$62,050$46,940$87,5603700.75
Montana$48,300$28,520$69,64086010.08
Nebraska$43,610$30,170$70,6501000.6
Nevada$66,680$39,490$90,5605,59021.54
New Hampshire$59,000$35,450$83,440700.57
New Jersey$64,210$61,800$80,5401,1201.57
New Mexico$60,140$43,790$75,8301701.18
New York$74,530$63,230$91,9905600.35
North Dakota$49,900$29,110$68,4202203.05
Ohio$55,680$47,930$76,0703300.36
Oklahoma$58,900$34,780$75,4301,1604.07
Oregon$76,960$46,790$94,8101500.45
Pennsylvania$63,200$49,460$77,9907000.69
Puerto Rico$37,180$21,840$62,3303902.46
Rhode Island$66,660$50,760$81,0401001.18
South Carolina$47,750$28,090$83,650600.16
South Dakota$47,720$39,560$57,780600.73
Texas$54,340$34,310$76,8601900.08
Washington$77,350$57,610$102,0109101.52
West Virginia$59,210$31,310$85,4402702.31
Wisconsin$56,670$40,360$84,7601500.31

A location quotient above 1 means the occupation is more concentrated in that state than in the nation overall.

Metro areas with the most jobs

Las Vegas-Henderson-North Las Vegas, NV4,760
Atlantic City-Hammonton, NJ1,080
Riverside-San Bernardino-Ontario, CA750
Gulfport-Biloxi, MS600
Chicago-Naperville-Elgin, IL-IN580
Miami-Fort Lauderdale-West Palm Beach, FL580
Seattle-Tacoma-Bellevue, WA470
San Diego-Chula Vista-Carlsbad, CA460
Sacramento-Roseville-Folsom, CA430
Reno, NV420

Highest paying metro areas

Seattle-Tacoma-Bellevue, WA$80,920
San Diego-Chula Vista-Carlsbad, CA$75,930
Sacramento-Roseville-Folsom, CA$75,770
Denver-Aurora-Centennial, CO$73,800
Phoenix-Mesa-Chandler, AZ$72,580
San Francisco-Oakland-Fremont, CA$72,490
Chicago-Naperville-Elgin, IL-IN$68,260
Fresno, CA$68,010
Las Vegas-Henderson-North Las Vegas, NV$67,320
Tucson, AZ$67,130
Among metro areas with at least 100 workers in this occupation.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, State. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025, Metropolitan areas. May 2025 reference period. Published April 30, 2026. Retrieved October 18, 2026. Methodology.

Job outlook for first-line supervisors of gambling services workers

2025 (actual)27,2002035 (projected)28,100
BLS projects employment of first-line supervisors of gambling services workers to go from 27,200 in 2025 to 28,100 in 2035, a change of +3.5% (+1,000 jobs). All occupations are projected to grow +3.5%.
  • Average annual openings, 2025 to 2035: 2,600. Openings include new jobs plus replacement needs when workers retire or leave the occupation. Official projection
  • Share of workers who are self-employed (2025): 2.7%.
  • Read the official BLS Occupational Outlook Handbook profile.

These are official BLS projections. ConnectPrep does not alter them or present its own forecasts as official statistics.

Source: U.S. Bureau of Labor Statistics, Employment Projections, Table 1.2: Occupational projections, 2025-35, and worker characteristics, 2025. Base year 2025, projected year 2035. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

Education and training for first-line supervisors of gambling services workers

Typical entry education
High school diploma or equivalent
Related work experience
Less than 5 years
On-the-job training
None
O*NET Job Zone
Job Zone 1-2: Very Little to Some Preparation Needed

Highest education of people working in this occupation

Less than high school3.4%
High school diploma31.9%
Some college, no degree33.4%
Associate's degree10.4%
Bachelor's degree17.4%
Master's degree3.1%
Doctoral or professional0.4%
Share of workers age 25 and over by highest education completed, 2023-24. The most common level is some college (33.4%).
Source: U.S. Bureau of Labor Statistics, Employment Projections, Education and training tables 5.1 to 5.4. Attainment 2023-24 (ACS); wages 2025; projections 2025-35. Published August 27, 2026. Retrieved October 18, 2026. Methodology.

O*NET describes this preparation level as: Usually requires a high school diploma or GED, though some occupations may not.

Degrees and programs that lead to this career

Programs officially mapped to this occupation in the NCES and BLS CIP to SOC crosswalk. A mapping means the program commonly prepares students for the occupation, not that every graduate works in it. Official crosswalk

Source: National Center for Education Statistics and U.S. Bureau of Labor Statistics, CIP 2020 to SOC 2018 Crosswalk. CIP 2020 and SOC 2018 taxonomies. Published April 30, 2020. Retrieved October 18, 2026. Methodology.

Skills, knowledge, and daily work

Most important skills

Monitoring3.9
Active Listening3.8
Speaking3.8
Reading Comprehension3.6
Critical Thinking3.6
Writing3.4
Active Learning3.0
Learning Strategies2.8
O*NET importance rating on a 1 to 5 scale.

Most important knowledge areas

Customer and Personal Service4.5
Mathematics3.9
English Language3.9
Administration and Management3.8
Computers and Electronics3.7
Education and Training3.5
Economics and Accounting3.4
Public Safety and Security3.3
O*NET importance rating on a 1 to 5 scale.

Typical tasks

  • Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
  • Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
  • Perform paperwork required for monetary transactions.
  • Respond to and resolve patrons' complaints.
  • Greet customers and ask about the quality of service they are receiving.
  • Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
  • Monitor payment of hand-delivered jackpots to ensure promptness.

Technology skills

  • Microsoft Excel (in demand)
  • Microsoft Office software (in demand)
  • Microsoft Access (hot technology)
  • Microsoft Outlook (hot technology)
  • Microsoft PowerPoint (hot technology)
  • Microsoft Project (hot technology)
  • Microsoft Word (hot technology)
  • Corel WordPerfect Office Suite

Transferable skills for career changers: Service Orientation, Social Perceptiveness, Time Management, Coordination, Management of Personnel Resources, Instructing.

Common job titles: Casino Manager, Casino Shift Manager (CSM), Floor Supervisor, Pit Boss, Pit Supervisor, Slot Floor Person, Slot Shift Manager, Slot Shift Supervisor, Slot Supervisor, Table Games Supervisor.

This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET is a trademark of USDOL/ETA. ConnectPrep has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.
Source: National Center for O*NET Development for USDOL/ETA, O*NET 31.0 Database (August 2026 release). Database release 31.0, August 2026; element dates vary by occupation. Published August 25, 2026. Retrieved October 18, 2026. Methodology.

Is it worth it? Model the cost of getting there

Use the ROI calculator to compare the cost of the education this career usually requires against staying on your current path. It starts from the official wage distribution above, and you can change every assumption.

Frequently asked questions

How much do first-line supervisors of gambling services workers make?

The national median annual wage for first-line supervisors of gambling services workers was $63,820 in May 2025, according to the BLS Occupational Employment and Wage Statistics program. The lowest paid 10 percent earned less than $41,400 and the highest paid 10 percent earned more than $84,750. These figures cover all workers in the occupation, not only new entrants.

What education do first-line supervisors of gambling services workers need?

BLS lists high school diploma or equivalent as the typical education needed to enter this occupation, with less than 5 years of related work experience and none on-the-job training typically needed to become competent.

Is first-line supervisors of gambling services workers a growing career?

BLS projects employment of first-line supervisors of gambling services workers to change +3.5% from 2025 to 2035, compared with +3.5% for all occupations. About 2,600 openings are projected each year on average, including openings from workers who retire or change occupations.

Which states pay first-line supervisors of gambling services workers the most?

By median annual wage in May 2025, the highest paying states were Washington ($77,350), Oregon ($76,960), Alaska ($76,340). Pay differences partly reflect differences in living costs.

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